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Broadway Across America

Credits

The Play That Goes Wrong

Credit will be issued when you click on the “CREDIT MY BROADWAY ACCOUNT” button in the email you received or automatically if you do not respond by the April 8, 2020 deadline referred to above. Credits will be applied to all applicable accounts on or about April 21, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on subscription additional, group sales, and eCLUB tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Broadway at The Paramount performances at The Paramount Theatre (including season subscriptions, additional subscription tickets, eCLUB tickets, group sales tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferrable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 888.451.4042 (Season Subscribers) or log in to your account at https://am.ticketmaster.com/baasea2/#/ (Season Subscribers). In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. This credit will be usable until redeemed in full pursuant to these Terms and Conditions. Clicking the “CREDIT MY ACCOUNT” button in the email you received to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Broadway at the Paramount. Broadway at The Paramount is not responsible for the ticketing practices put in place by secondary ticket providers.

The Book of Mormon

Credit will be issued when you click on the “CREDIT MY BROADWAY ACCOUNT” button in the email you received. Credits will be applied to all applicable accounts on or about May 19, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on subscription additional, group sales, and eCLUB tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Broadway at The Paramount performances at The Paramount Theatre (including season subscriptions, additional subscription tickets, eCLUB tickets, group sales tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferrable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 888.451.4042 (Season Subscribers) or log in to your account at https://am.ticketmaster.com/baasea2/#/. (Season Subscribers). In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. This credit will be usable until redeemed in full pursuant to these Terms and Conditions. Clicking the “CREDIT MY ACCOUNT” button in the email you received to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Broadway at the Paramount. Broadway at The Paramount is not responsible for the ticketing practices put in place by secondary ticket providers.

Chicago, Mean Girls, Blue Man Group & White Christmas

Credit will be issued when you select the “CREDIT MY BROADWAY ACCOUNT” option in your form submission. Credits will be applied to all applicable accounts on or about Tuesday, June 2, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on subscription additional tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Broadway at The Paramount performances at The Paramount Theatre (including season subscriptions, additional subscription tickets, eCLUB tickets, group sales tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferrable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 888.451.4042 or log in to your account at https://am.ticketmaster.com/baasea2. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. This credit will be usable until redeemed in full pursuant to these Terms and Conditions. Clicking the “CREDIT MY ACCOUNT” button in this email to receive a Credit instead of a refund for canceled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Broadway at the Paramount. Broadway at The Paramount is not responsible for the ticketing practices put in place by secondary ticket providers.

Donations

The Play That Goes Wrong, The Book of Mormon, Chicago, Mean Girls, Blue Man Group & White Christmas

Seattle Theatre Group is a 501(c)3 tax-exempt organization. Your donation will be tax-deductible to the extent allowed by law. STG will send you a tax receipt by January 31, 2021. Please contact STG directly should you have any questions regarding your receipt. Selecting the “Donate My Tickets” option instead of receiving a refund for canceled performances constitutes acceptance of these Terms and Conditions. Once you have made this selection and the donation is applied, that refund is deemed to have been paid to and received by you.

Refunds

The Play That Goes Wrong

If you elect to receive a refund, our team will refund the face value of your tickets to your original method of payment. Your refund will not include any per ticket or per order service, handling and/or processing charges paid on subscription additional, group sales, or eCLUB tickets. Refunds will be processed on or April 21, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Broadway at The Paramount. Broadway at The Paramount is not responsible for the refund practices put in place by secondary ticket providers.

The Book of Mormon

If you elect to receive a refund, our team will refund the face value of your tickets to your original method of payment. Your refund will not include any per ticket or per order service, handling and/or processing charges paid on subscription additional, group sales tickets or eCLUB tickets. Refunds will be processed on or about May 19, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Broadway at The Paramount. Broadway at The Paramount is not responsible for the refund practices put in place by secondary ticket providers.

Chicago, Mean Girls, Blue Man Group & White Christmas

If you elect to receive a refund, our team will refund the value of your tickets to your original method of payment on or about Tuesday, June 2, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Broadway at The Paramount. Broadway at The Paramount is not responsible for the refund practices put in place by secondary ticket providers.