The Service Center will be closed on Thursday, Nov 25 and Friday, Nov 26 for the Thanksgiving Holiday. We look forward to assisting you Monday.
Broadway Across America

eCLUB

As an eCLUB member, you get access to presale offers for most shows at the Hippodrome Theatre.You may also receive special offers and discounts to other live entertainment in Baltimore,  special offers for Broadway shows in New York City, and more!
Join the eCLUB

Please call our service center at 888.451.4042 (M-F, 8 AM – 4 PM) or email Service@BroadwayatTheParamount.com

  • All sales are final and refunds cannot be given.
  • In the event we need to cancel any performance for any reason, you will have the option to receive a refund.
  • If your performance is postponed or rescheduled, we will automatically move your tickets to the new performance date(s). If you are unable to attend the new dates, we will work with you to find a solution, which may include, without limitation, an exchange into an alternate performance or a credit for a future performance.

If you’re looking for a way to get real time notifications about upcoming shows,  click https://BAA.roktcalendar.com/SEAeClubCalendar to learn more.

Buying Tickets

Protect your tickets by purchasing only through authorized ticketing outlets.

    • Seattle Theatre Group 
    • Broadway at The Paramount 
    • Ticketmaster.com
    • Box Office
    • Group Sales

Show on sales vary by show.  Get updates by joining our eCLUB and receive upcoming show information.  Sign up

Accessible seating is available online via Ticketmaster. A full list of accessible services for each venue can be found https://www.stgpresents.org/events/accessibility

Ticketing Questions

We understand that emergencies happen. Unfortunately, we are not able to honor unused tickets for a missed performance. No refunds can be given for past performances.

In the unlikely event that a performance is cancelled, Broadway at The Paramount and/or Ticketmaster will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information.

Lucky Seat

Fans who are feeling lucky can enter our digital drawing for the chance to buy event tickets at special prices. More information about Lucky Seat and a list of current drawings may be found here.

Please reach out to Lucky Seat directly by emailing help@luckyseat.com.

More Help

We advise all customers to contact their original point of sale. If you bought your tickets through the Broadway Across America eCLUB, you may call our national hotline at 888.451.4042 (M-F, 8 AM – 4 PM) or email us at Service@BroadwayatTheParamount.com.

Please send your donation requests via email to Service@BroadwayatTheParamount.com.

I Still Need Help.

Email Us

Season Subscribers

888.451.4042
(M-F, 8AM – 4PM)

Group Sales Clients

206.701.8383
(M-F, 9AM – 4PM)